{"id":196019,"date":"2021-11-25T10:54:27","date_gmt":"2021-11-25T15:54:27","guid":{"rendered":"https:\/\/www.attendancebot.com\/blog\/?p=196019"},"modified":"2025-06-18T06:23:07","modified_gmt":"2025-06-18T10:23:07","slug":"effective-communication","status":"publish","type":"post","link":"https:\/\/www.attendancebot.com\/blog\/effective-communication\/","title":{"rendered":"The Guide to Effective Communication in the Workplace"},"content":{"rendered":"<p>Communication is crucial to making the workplace exciting and engaging for employees. It is one of the easy ways of creating a culture of high performance.<\/p>\n<p>When effective communication in the workplace occurs, it means that there is an open dialog between all employees, and there are no communication barriers in the workplace. In this article, we&#8217;ll take you through the meaning of communication, the 7Cs of communication, and tips to facilitate communication in the workplace.<\/p>\n<p><a href=\"https:\/\/www.attendancebot.com\/time-tracking\/?utm_source=blog&amp;utm_medium=banner&amp;utm_campaign=effective-communication&amp;utm_content=above-the-fold\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-196750\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Productivity-2.png\" alt=\"\" width=\"785\" height=\"128\" srcset=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Productivity-2.png 785w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Productivity-2-300x49.png 300w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Productivity-2-768x125.png 768w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Productivity-2-100x16.png 100w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Productivity-2-700x114.png 700w\" sizes=\"auto, (max-width: 785px) 100vw, 785px\" \/><\/a><\/p>\n<div class=\"lyte-wrapper fourthree\" style=\"width:960px;max-width:100%;margin:5px auto;\"><div class=\"lyMe\" id=\"WYL_hCGJvL41ECY\"><div id=\"lyte_hCGJvL41ECY\" data-src=\"https:\/\/blog.attendancebot.com\/wp-content\/plugins\/wp-youtube-lyte\/lyteCache.php?origThumbUrl=%2F%2Fi.ytimg.com%2Fvi%2FhCGJvL41ECY%2Fhqdefault.jpg\" class=\"pL\"><div class=\"tC\"><div class=\"tT\"><\/div><\/div><div class=\"play\"><\/div><div class=\"ctrl\"><div class=\"Lctrl\"><\/div><div class=\"Rctrl\"><\/div><\/div><\/div><noscript><a href=\"https:\/\/youtu.be\/hCGJvL41ECY\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/plugins\/wp-youtube-lyte\/lyteCache.php?origThumbUrl=https%3A%2F%2Fi.ytimg.com%2Fvi%2FhCGJvL41ECY%2F0.jpg\" alt=\"YouTube video thumbnail\" width=\"960\" height=\"700\" \/><br \/>Watch this video on YouTube<\/a><\/noscript><\/div><\/div><div class=\"lL\" style=\"max-width:100%;width:960px;margin:5px auto;\"><\/div><\/p>\n\n<h2><b> Communication Styles in the Workplace\u00a0<\/b><\/h2>\n<p>There are mainly four basic communication styles in the workplace:<\/p>\n<ul>\n<li>Assertive<\/li>\n<li>Aggressive<\/li>\n<li>Passive<\/li>\n<li>Passive-Aggressive<\/li>\n<\/ul>\n<p>To make communication effective at the workplace, it is important to understand when and where to use which style.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-196025\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-1024x681.png\" alt=\"Communication Styles-min\" width=\"668\" height=\"444\" srcset=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-1024x681.png 1024w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-300x200.png 300w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-768x511.png 768w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-1536x1021.png 1536w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-2048x1362.png 2048w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-100x67.png 100w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-677x450.png 677w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Communication-Styles-min-1600x1064.png 1600w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/thepowermoves.com\/wp-content\/uploads\/communication-styles.pnghttp:\/\/thepowermoves.com\/wp-content\/uploads\/communication-styles.png\" target=\"_blank\" rel=\"noopener\"><strong>Source<\/strong><\/a><\/p>\n<h2><b>The 7 Cs of Communication<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">After understanding the styles, it is a must to know about the 7Cs of communication as it will help in choosing the right style of communicating\u00a0<\/span><\/p>\n<p>Good communication in the workplace<span style=\"font-weight: 400;\"> is only possible when you know and understand the seven Cs of workplace communication. They are fundamental to understanding the <\/span>importance of communication in the workplace.<\/p>\n<h3><b>Concrete<\/b><\/h3>\n<p>The message should be concrete so that the receiver gets an accurate picture of the same. Poor communication in the workplace leads to the audience re-imagining things and distorting the message. Always ensure that the communication you are making supports suitable data.<\/p>\n<h3><b>Coherent<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It means following a sequence when you communicate with employees. The message decoder should clearly understand what to decode and from where the message originated.<\/span><\/p>\n<h3><b>Clarity<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A message decoder should be clear about the format used for decoding the message. Make sure that the receiver of the message is not scratching their head to understand the message and making false assumptions about it. Try to keep your sentences crisp and speak in an active voice.<\/span><\/p>\n<h3><b>Commitment<\/b><\/h3>\n<p>It plays a key role in avoiding all communication problems in the workplace. Commitment to delivering a clear message will make a stronger impact on the employees and also boost their morale.<\/p>\n<h3><b>Consistency<\/b><\/h3>\n<p>Diction and word choice matter in workplace communication. Use the least possible words to communicate in the workplace. Maintain consistency in content, tone, and voice in the whole message. Do not repeat your words and sentences.<\/p>\n<h3><b>Completeness<\/b><\/h3>\n<p>Avoid leaving sentences incomplete as it may be interpreted as a lack of communication in the workplace. Complete communication in the workplace effectively, ensuring to cover both the purpose to inform and the action required. Following this strategy answers the question, \u201chow to communicate better at work?\u201d<\/p>\n<h3><b>Courteous<\/b><\/h3>\n<p>For good communication in the workplace, try to be respectful, honest, polite, and open. Avoid using offensive words, especially when you are communicating office policies.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-196020\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/7Cs-effective-communication-min.png\" alt=\"7Cs-effective-communication-min\" width=\"799\" height=\"335\" srcset=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/7Cs-effective-communication-min.png 799w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/7Cs-effective-communication-min-300x126.png 300w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/7Cs-effective-communication-min-768x322.png 768w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/7Cs-effective-communication-min-100x42.png 100w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/7Cs-effective-communication-min-700x293.png 700w\" sizes=\"auto, (max-width: 799px) 100vw, 799px\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.seyens.com\/wp-content\/uploads\/2016\/09\/7Cs-effective-communication.png\" target=\"_blank\" rel=\"noopener\"><strong>Source<\/strong><\/a><\/p>\n<h2><b>Why is Communication Important in the Workplace?<\/b><\/h2>\n<p>For meeting the business intent, improving communication remains a top priority. When there is effective communication in the workplace, it makes it easier to identify good leaders from great ones. It makes it easier to define the company\u2019s goals because it is a fundamental work practice for making the workplace more productive. Interpersonal communication does the following:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Helps in avoiding confusion<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Creates a positive environment in the workplace<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Makes each of the employees accountable for their job responsibilities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make employees clear about achieving their goals and objectives<\/span><\/li>\n<\/ul>\n<h2><b>Different Tools in Communication<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Listening<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Oral communication<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adaptability<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Written communication<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Public speaking<\/span><\/li>\n<\/ul>\n<h2><b>Tips for Effective<\/b> <b>Communication in the Workplace<\/b><\/h2>\n<h3><b>Quality Content<\/b><\/h3>\n<p>Content plays a key role when you want to communicate. So, it is necessary to ensure that your communication is clear and information is correct. It is only possible when you are using the right platform. If communication is meant for the masses, prefer to use emails. Secondly, if a topic is highly serious, try to communicate personally or through Google Meet.<\/p>\n<p>When you are making informal communication in the workplace, try to avoid discussing controversial topics or any emotion-evoking discussions. It sometimes becomes the reason for the loss of professional credibility.<\/p>\n<h3><b>Appropriate Styles in Communication<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Apart from focusing on the content, it is also necessary to focus on<\/span><a href=\"https:\/\/axerosolutions.com\/blog\/41-smart-tips-to-improve-communication-in-the-workplace\"> <b>how to improve communication in the workplace<\/b><\/a><span style=\"font-weight: 400;\">. Sometimes a communicator is required to reflect on the methods of interaction, such as how to use the appropriate tone and body language. The other thing to focus on is the manner of responding to coworkers\u2019 communication.<\/span><\/p>\n<h3><b>Nonverbal Communication in the Workplace<\/b><\/h3>\n<p><a href=\"https:\/\/www.attendancebot.com\/blog\/non-verbal-communication\/\" target=\"_blank\" rel=\"noopener\"><strong>Nonverbal workplace communication<\/strong><\/a><span style=\"font-weight: 400;\"> could be done in many ways, such as through body language or the tone you are using. Some <\/span>effective communication in the workplace examples<span style=\"font-weight: 400;\"> includes maintaining eye contact, maintaining good posture, dressing up nicely, keeping the tone moderate, and ensuring the listener remains engaged and does not get bored. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are the best ways of guaranteeing effective <\/span>communication in the workplace.<\/p>\n<h3><b>App for Team Communication<\/b><\/h3>\n<p>Using an app makes it easier to manage interpersonal communication in the workplace. It is a time-saving process that helps avoid long email threads. These apps are known as <a href=\"https:\/\/www.attendancebot.com\/interactive-hr-tools\/slack-vs-teams.html\"><strong>team collaboration apps<\/strong><\/a> where all the employees can communicate in groups while working on the same project. It is one of the simplest ways of dealing with all communication problems in the workplace.<\/p>\n<p>Apps like Slack and MS Teams are the best choice. If you&#8217;re on either one of them, you could look at the <a href=\"https:\/\/www.attendancebot.com\/blog\/top-microsoft-teams-apps\/\" target=\"_blank\" rel=\"noopener\"><strong>8 best apps for MS Teams<\/strong><\/a> and the <a href=\"https:\/\/www.attendancebot.com\/blog\/hr-outsourcing\/\" target=\"_blank\" rel=\"noopener\"><strong>8 best HR apps on Slack for outsourcing<\/strong><\/a>.<\/p>\n<h3><b>Incorporating Inspiration and Information in Communication<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Do not communicate just for the sake of passing information to the employees. To improve communication, plan the message you want your employees to retain. If you are expecting any action or response from the employees, let them know.<\/span><\/p>\n<h3><b>Practicing Active Communication<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">All employees who have good listening skills always perform better at work. Listening is as important as speaking, and it should not be taken for granted. The more one listens, the more clarity one has about that information.<\/span><\/p>\n<h3><b>Important Elements of Listening<\/b><\/h3>\n<p>Ensure to incorporate the following elements of listening, as it is one of the most important facets of all communication styles in the workplace:<span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make eye contact with the communicator<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respond appropriately<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avoid interrupting the speaker<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check and examine the body language of the speaker<\/span><\/li>\n<\/ul>\n<h3><b>Open-Door Policy for Workplace Communication<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The most challenging thing in the workplace is having an honest dialogue with team members and higher management. If you are an employee and are feeling uncomfortable sharing your thoughts with your supervisors, it is probably due to a lack of communication in the workplace. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To avoid such a situation, a company must create an \u201c<a href=\"https:\/\/www.attendancebot.com\/blog\/open-door-policy\/\" target=\"_blank\" rel=\"noopener\"><strong>open-door policy<\/strong><\/a>\u201d where employees feel encouraged to meaningfully interact. It helps in creating a positive work environment.<\/span><\/p>\n<h3><b>Follow-ups for Effective Communication in the Workplace<\/b><\/h3>\n<p>It is one of the most popular facets of communication. Whenever many meetings happen in the office, keep following up on them, whether in person or writing. It is one of the best ways of refreshing the information in the employee\u2019s mind, resulting in improved workplace efficiency.<\/p>\n<h3><b>Improved Accessibility to Minutes of the Meeting<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Minutes of the meeting may get distorted if not conveyed properly. So, frequently sharing documents and knowledge is one of the best <\/span>strategies to improve<a href=\"https:\/\/smallbiztrends.com\/2013\/11\/20-ways-to-communicate-effectively-in-the-workplace.html\"> <b>communication in the workplace<\/b><span style=\"font-weight: 400;\">.<\/span><\/a><span style=\"font-weight: 400;\"> Make a section on your company website for the employees to easily access knowledge about current events.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can even use certain software as robust <a href=\"https:\/\/www.attendancebot.com\/blog\/internal-communication-platform\/\">internal communication platforms<\/a> for employees and employers. It makes it easier for employees to speak, and share their thoughts and beliefs. It is one of the best ways to create a judgment-free environment. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The demand for installing intranet software is growing faster and acts as one of the best ways to run a business smoothly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you use desktops in your office, it is easy to engage employees by sending notifications of upcoming news and events in the organization, awards for employees of the month, or other announcements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> Try this to make it a part of your communication strategy; it will help in getting more traction from the employees.<\/span><\/p>\n<h3><b>Refraining from Assumptions About Employees\u2019 Performance<\/b><\/h3>\n<p>Another way of making workplace communication effective is to avoid forming a quick judgment. If, as a manager, you feel that your employee is lacking in any area, never make assumptions about their performance without appropriate communication. It is necessary to understand things from the employee\u2019s point of view before naming someone a slacker. A manager is in charge of keeping an open line of communication for employees to generate better productivity at the workplace.<\/p>\n<h3><b>Focusing on Reward Mechanisms<\/b><\/h3>\n<p>Have expectations from employees if you want them to deliver. On meeting the expectations, never forget to recognize their achievements. As human beings, we love being recognized for good work and achievements. For employers too, it works in encouraging other employees to work better. By communicating the expectations through actions, one can easily make communication in the workplace effective.<\/p>\n<p>The most common reward mechanisms include gamification tools or providing badges to employees.<\/p>\n<h3><b>Making Employees\u2019 Profiles Accessible and Open<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You cannot make communication effective if you are not aware of the employees\u2019 profiles in the organization. So, one of the best ways of doing so is encouraging each employee to build interesting profiles in your communication platform. Filling out an employee profile is not limited to basic information. Ask the employees to provide photographs and write about their likes, dislikes, and interests. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether your business is large or small, having a complete employee profile builds connections and starts conversations.<\/span><\/p>\n<p><strong><a href=\"https:\/\/www.attendancebot.com\/?utm_source=blog&amp;utm_medium=in-line&amp;utm_campaign=effective-communication\" target=\"_blank\" rel=\"noopener\">AttendanceBot<\/a><\/strong> provides a great solution for this where we have an Employee Self Service portal where employees can create their profiles in this way.<\/p>\n<p><a href=\"https:\/\/www.attendancebot.com\/?utm_source=blog&amp;utm_medium=banner&amp;utm_campaign=effective-communication\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-196027\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Self-Service-2.png\" alt=\"\" width=\"785\" height=\"128\" srcset=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Self-Service-2.png 785w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Self-Service-2-300x49.png 300w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Self-Service-2-768x125.png 768w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Self-Service-2-100x16.png 100w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Employee-Self-Service-2-700x114.png 700w\" sizes=\"auto, (max-width: 785px) 100vw, 785px\" \/><\/a><\/p>\n<h3><b>Trusted Human Resource Department<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you are looking for ways to improve<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-communication-strategies-in-the-workplace\/\"> <b>communication at the workplace,<\/b><\/a><span style=\"font-weight: 400;\"> remember the HR department is responsible for handling the concerns and policies. Ensure that HR personnel in the workplace are easily accessible and approachable.\u00a0<\/span><\/p>\n<h3><b>Attending Conferences as a Team<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Many companies organize conventions and conferences annually. To kickstart effective communication in the workplace, invite the team to attend those events. Organizing and attending these events helps open up a great communication channel and team building.<\/span><\/p>\n<h3><b>Strong Customer Relationship Management (CRM)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Communication should be effective in the workplace, not only among the employees but also with customers. So, provide your employees with the most effective and reliable communication tools, such as the CRM platform. Using this software, the employee can easily track customer queries and concerns. It is of great help in accelerating the turnaround time while offering customer support services. It is one of the best ways of improving customer loyalty and value. For teams or individuals looking to streamline their interactions and follow-ups, adopting the <a href=\"https:\/\/www.folk.app\/articles\/why-you-need-personal-crm\">best personal CRM<\/a> can be a game-changer in building meaningful client relationships.<\/span><\/p>\n<h3><b>Removing Communication Barriers in the Workplace<\/b><\/h3>\n<p>To make communication effective in the workplace, frequently check on internal networking platforms, such as Microsoft Teams, regarding the ongoing tasks and the upcoming projects in your account. Hosting daily, weekly, or monthly meetings keeps everyone on the same page. It also eliminates pettiness in the workplace.<\/p>\n<p>Due to the pandemic situation, we are mostly working from home, so Microsoft Teams and Google Meet are the best places to connect online. They help in maintaining the same communication level as working from the office.<\/p>\n<h2><b>Effective Communication is a Work in Progress\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Effective<\/span> <span style=\"font-weight: 400;\">communication in the workplace<\/span><span style=\"font-weight: 400;\"> is a constant work in progress. Communication works mutually, and to make it effective, one needs to have good listening power, care, and patience. If you cannot effectively communicate at the workplace, it may lead to the loss of work opportunities, including outstanding business deals and promotions. So, having employees with strong communication skills is an asset and the backbone of the company.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective communication is the key to making an organization successful. Here is a guide to communication at the workplace for employees.<\/p>\n","protected":false},"author":1,"featured_media":196026,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41,6,31,4],"tags":[],"class_list":["post-196019","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-engagement","category-hr-best-practices","category-management","category-productivity"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Guide to Effective Communication in the Workplace | AttendanceBot<\/title>\n<meta name=\"description\" content=\"Effective communication is the key to making an organization successful. 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