{"id":196171,"date":"2021-09-15T05:59:25","date_gmt":"2021-09-15T09:59:25","guid":{"rendered":"https:\/\/www.attendancebot.com\/blog\/?p=196171"},"modified":"2021-09-20T03:13:06","modified_gmt":"2021-09-20T07:13:06","slug":"tacit-knowledge","status":"publish","type":"post","link":"https:\/\/www.attendancebot.com\/blog\/tacit-knowledge\/","title":{"rendered":"What is Tacit Knowledge?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Imagine your friend comes to your home and tries to open the door but the door doesn\u2019t open so they call you. You tell them to pull in the doorknob towards them a bit and twist it slightly. The door opens. They already knew how a door opens and went with the known method but somehow still didn\u2019t manage to open it. The pull and twist method is something that only you knew. This method that you knew is what tacit knowledge is all about.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tacit knowledge is very specific and only a few people possess this knowledge about something. On the other hand, based on their implicit knowledge your friend tried to open the door in a regular way. Implicit learning is the type of learning that occurs without awareness that it is occurring for example learning how to walk.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, you will learn the meaning of tacit knowledge in an organization and the way how to share it to prevent knowledge loss. Along with that, you will learn the difference between implicit and explicit knowledge.<\/span><\/p>\n<div class=\"lyte-wrapper fourthree\" style=\"width:960px;max-width:100%;margin:5px auto;\"><div class=\"lyMe\" id=\"WYL_-Y1Qhwfgno4\"><div id=\"lyte_-Y1Qhwfgno4\" data-src=\"https:\/\/blog.attendancebot.com\/wp-content\/plugins\/wp-youtube-lyte\/lyteCache.php?origThumbUrl=%2F%2Fi.ytimg.com%2Fvi%2F-Y1Qhwfgno4%2Fhqdefault.jpg\" class=\"pL\"><div class=\"tC\"><div class=\"tT\"><\/div><\/div><div class=\"play\"><\/div><div class=\"ctrl\"><div class=\"Lctrl\"><\/div><div class=\"Rctrl\"><\/div><\/div><\/div><noscript><a href=\"https:\/\/youtu.be\/-Y1Qhwfgno4\" rel=\"nofollow\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/plugins\/wp-youtube-lyte\/lyteCache.php?origThumbUrl=https%3A%2F%2Fi.ytimg.com%2Fvi%2F-Y1Qhwfgno4%2F0.jpg\" alt=\"YouTube video thumbnail\" width=\"960\" height=\"700\" \/><br \/>Watch this video on YouTube<\/a><\/noscript><\/div><\/div><div class=\"lL\" style=\"max-width:100%;width:960px;margin:5px auto;\"><\/div><\/p>\n<p><a href=\"https:\/\/www.attendancebot.com\/time-tracking\/?utm_source=blog&amp;utm_medium=banner&amp;utm_campaign=tacit-knowledge&amp;utm_content=above-the-fold\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-195944 size-full\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Overworked-Employees-1.png\" alt=\"Overworked Employees | AttendanceBot\" width=\"785\" height=\"128\" srcset=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Overworked-Employees-1.png 785w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Overworked-Employees-1-300x49.png 300w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Overworked-Employees-1-768x125.png 768w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Overworked-Employees-1-100x16.png 100w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Overworked-Employees-1-700x114.png 700w\" sizes=\"auto, (max-width: 785px) 100vw, 785px\" \/><\/a><\/p>\n\n<h2><span style=\"font-weight: 400;\">What is Tacit Knowledge?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let\u2019s begin with the meaning of tacit. Tacit means something that is understood without being stated or spoken about. Tacit knowledge, also known as tribal knowledge or experiential knowledge is intuitive knowledge based on someone\u2019s wisdom, experience, skills, or practices.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Knowledge is a valuable asset at any organization. Whenever an employee leaves the organization, they take their knowledge with them. Tacit knowledge is hard to explain to others and is hardly ever shared. In other words, tacit knowledge is hard to document or put into words. Often, managers may never even know tacit knowledge is in play till the employee leaves the organization and this loss is felt acutely.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some people that may possess tacit business knowledge are often unaware of how this knowledge can truly benefit the company. This is because it resides in the mind of that particular employee and since it is hard to document, it isn\u2019t shared with others easily. Tacit knowledge can be someone\u2019s habit, know-how, or simply a behavior that others can not adopt that easily.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Tacit vs Explicit Knowledge<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although the terms tacit and explicit knowledge are used interchangeably, they aren\u2019t the same. Explicit knowledge is the type of knowledge that is easily documented, shared with others, and is easy to communicate. The third type of knowledge is Implicit knowledge which is the application of explicit knowledge. In other words, implicit knowledge is actually explicit knowledge that hasn\u2019t been documented.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, an instruction manual on how to fly a plane is a good example of explicit knowledge. If pilots receive the manual, it means it is already documented and is now therefore part of implicit knowledge. Now, not everyone who reads the manual is able to fly a plane of course. This is where tacit knowledge comes. It is the know-how of flying the plane based on skills and experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some differences between the three are as follows:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Transferability<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tacit knowledge is not easily shared while explicit or implicit knowledge is transferable easily in the form of written documents.\u00a0<\/span><\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-196175 size-full\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Doucuments.jpg\" alt=\"Explicit knowledge is easily documented\" width=\"950\" height=\"500\" srcset=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Doucuments.jpg 950w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Doucuments-300x158.jpg 300w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Doucuments-768x404.jpg 768w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Doucuments-100x53.jpg 100w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Doucuments-700x368.jpg 700w\" sizes=\"auto, (max-width: 950px) 100vw, 950px\" \/><\/h3>\n<h3><span style=\"font-weight: 400;\">Nature<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tacit knowledge is intrinsic in nature and is context-specific. While implicit or explicit knowledge is intrinsically incomplete and requires context.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Gained Through<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tacit learning is gained through experiences, insight, skills, and wisdom. Explicit or implicit knowledge is gained through information and theoretical knowledge.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Shared Through<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Some ways to share tacit skills, experience and knowledge include practice, apprenticeship, or converting some of the knowledge into explicit knowledge. On the other hand, explicit or implicit knowledge is easily shared by codification or written training material.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The Importance of Tacit Knowledge Within the Organization<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Tacit knowledge is highly valuable within an organization and plays many roles. The more knowledge your employees have about your company and its services, the better your organization is likely to perform. Some advantages of tacit knowledge in an organization are given below:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Inexpensive<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tacit knowledge is inexpensive because unlike in explicit knowledge it doesn\u2019t require specific training resources. Tacit knowledge is based on a person\u2019s personal wisdom, hence training such employees is rarely needed.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Internalized<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tacit knowledge is internalized. There is no chance that a piece of important information gets leaked after an employee leaves your organization. It is therefore considered an important advantage over your competitors.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">It Grows\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Over the years, the tacit knowledge grows in the employee with more experience and practice and isn&#8217;t easily transferable to others.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Clarifies Uncertainties<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Implicit knowledge gives you specific instructions about how to do something. It doesn\u2019t mean that an employee will be able to follow them as they are. However, with tacit, this isn\u2019t the case. The efficiency to do a particular task comes from within the person naturally. In this way, it clarifies the uncertainties that arise from the written instructions. Such employees are valuable assets for the organization.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">It Goes Beyond What To Do<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Explicit knowledge tells you what to do but tacit knowledge shows you how to do it. It allows people to dig deeper into details of a process to cement their understanding. For example, a manual of driving a car is explicit knowledge but a video of a person demonstrating to others how to drive is a tacit skill.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">More Trust<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">An employee with tacit skills is more trusted within the organization and in the eyes of a customer as well. Think of it in this way, a person who shows you how to drive a car is considered more open and trustworthy as compared to someone who simply gives instructions on how to drive a car. When customers get exactly what they want from you, they begin trusting the organization more.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Out of the box Thinking<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tacit knowledge is different from explicit knowledge because it is more inclined towards greater creativity, intelligence, and out-of-the-box thinking. The exchange of tacit knowledge allows more creativity and productivity within employees. Tacit knowledge is all about having eureka moments in the organization as compared to other knowledge types.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to Capture Tacit Knowledge?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that we\u2019ve established a good understanding of what tacit learning is, let\u2019s see some of the ways in which you can capture and share tacit knowledge:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Create the Environment<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Actual learning happens in the right environment. A knowledge-sharing culture is important if you want to share tacit knowledge with your employees. An environment that paves ways for opportunities in learning skills, practices is a good way to capture tacit knowledge.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Encourage Socializing\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you encourage social interaction in your organization, your employees learn a lot. A sure way to enhance tacit skills and knowledge in your organization is to encourage your employees to observe others when they are doing a particle task. Observational training leads to tacit learning.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Visualize the Process<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Since most of our learning occurs through observation, visualizing a process is important to adapt to the tacit culture. For example, encourage your employees to collaborate on specific projects with skilled and experienced employees. Another way is to capture the process on video and then demonstrate it to other employees.<\/span><\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-196174 size-full\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Teaching.jpg\" alt=\"Tacit knowledge and visualizing\" width=\"950\" height=\"500\" srcset=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Teaching.jpg 950w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Teaching-300x158.jpg 300w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Teaching-768x404.jpg 768w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Teaching-100x53.jpg 100w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/09\/Teaching-700x368.jpg 700w\" sizes=\"auto, (max-width: 950px) 100vw, 950px\" \/><\/h3>\n<h3><span style=\"font-weight: 400;\">Take Notes<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Capture tacit skills by taking notes. Whenever a skilled employee talks about a process or is actually doing it, it\u2019s a good practice for other employees to take notes. Note down how they begin a process, how they solve a problem, and how they finish the task. Another way is to conduct interviews and learn the ways they achieve particular tasks. As an employer, you can keep all the information safe and share it with new employees.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Storytelling<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Storytelling is one of the best ways to share tacit expertise. The stories here mean employee stories of course. Telling a process in the form of a story is helpful because it has context. Employee stories involve all the experiences that an employee may have. Storytelling converts employees\u2019 tacit knowledge into an immersion for the new ones. To conduct storytelling sessions you will need to interview your employees and record their entire process to do things.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Tacit Knowledge Examples<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Tacit knowledge is a form of knowledge that exists in skills, wisdom, and personal ability to achieve things. In simpler words, tacit knowledge is just another way to say a person is good at something naturally. Some examples of it are given below:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Hands-on Skills<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A good example of tacit knowledge is having hands-on skills. These include being good at doing professional makeup or repairing automobiles. In an organization, it can be being good at dealing with customers and selling them a product or service without actually selling it.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Speaking a Language<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Speaking or writing a language other than your mother tongue is another example. A language is learned at a very early developmental stage. This is the reason learning a second language can be hard and requires a lot of practice.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Leadership<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Not everyone is a born leader. People can not learn to be a leader because that requires natural ability to lead others. Similarly, there is no course or training to make you a leader from scratch. <a href=\"https:\/\/www.attendancebot.com\/blog\/coaching-leadership\/?utm_source=blog&amp;utm_medium=in-line&amp;utm_campaign=tacit-knowledge\"><strong>Leadership<\/strong><\/a> extends from experience.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Good Taste in Things<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Having a knack for selecting the best thing is a gift. This can either be having a great aesthetic sense or the art of persuading people through the right choice of words. These are other examples of tacit knowledge and can be hard to transfer within the organization.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Non-verbal Skills<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Nonverbal skills or body language are hard to teach or share with others. Not everyone can read the body language of another person and not everyone possesses the ability to decipher the non-verbal signals another person sends.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Humour<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Humor is a tacit trait. Being witty and being able to keep the other person engaged are a few characteristics that not every employee has. You will not find everyone funny and it can be hard to teach another person to be humorous. In a workplace, humor can be helpful in blog posts where the writer engages the reader through humor and wit. In general, humor and wit are great ice breakers with all stakeholders. Be it clients, colleagues, or management.\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Being Good at Sales<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Being a prolific salesperson isn\u2019t every employee\u2019s cup of tea. This is something that isn\u2019t transferable to other employees because of its social nature.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Overcoming Challenges<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">At any organization, not every employee has the ability to handle difficult situations. Whenever a challenge arises, employees seek help from other employees who have the experience and wisdom to overcome it. Therefore, overcoming challenges is a skill that not everyone can learn.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Tips and Tricks<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tips and tricks to do a thing in a particular way in order to achieve the best results is also tacit knowledge. For example, only certain employees know how to turn a customer into a client using tactics only they know.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Writing Good Copy<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Being a good writer is rare and being a good copywriter is rarer. You\u2019ll see that many of your employees can write but they can\u2019t write well enough to persuade people to take action. This is tacit knowledge and not every employee has this ability. Using the right words with the right tone is important if you want a person to buy your product or download your app.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Emotional Intelligence<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Emotional intelligence is the ability to read emotions and take suitable actions based on them. Perceiving emotions, understanding them, or using them are some traits that are not possible for everyone to have. Therefore, emotional intelligence is hard to teach or learn.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The Bottomline<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Both tacit and explicit knowledge is important for your organization to thrive. But tacit knowledge is something that every organization considers an asset because of its intangible nature. Employees who possess this knowledge are important and HR needs to learn how to recognize such employees. By doing so, they can focus on retaining them and prevent headhunting by competition.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.attendancebot.com\/?utm_source=blog&amp;utm_medium=banner&amp;utm_campaign=tacit-knowledge&amp;utm_content=final\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-195202 size-full\" src=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/07\/Unique-Hook-for-Final-CTA.png\" alt=\"Time and Attendance Tracking with AttendanceBot\" width=\"785\" height=\"128\" srcset=\"https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/07\/Unique-Hook-for-Final-CTA.png 785w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/07\/Unique-Hook-for-Final-CTA-300x49.png 300w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/07\/Unique-Hook-for-Final-CTA-768x125.png 768w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/07\/Unique-Hook-for-Final-CTA-100x16.png 100w, https:\/\/blog.attendancebot.com\/wp-content\/uploads\/2021\/07\/Unique-Hook-for-Final-CTA-700x114.png 700w\" sizes=\"auto, (max-width: 785px) 100vw, 785px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tacit knowledge is the knowledge that resides in our minds. Read this article to find out its meaning, examples, and the ways to capture it.<\/p>\n","protected":false},"author":1,"featured_media":196173,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[6,47],"tags":[],"class_list":["post-196171","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hr-best-practices","category-learning"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Tacit Knowledge? | AttendanceBot<\/title>\n<meta name=\"description\" content=\"Tacit knowledge is the knowledge that resides in our minds. 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