Now, this is a change I can get behind. After trawling through countless articles about new Salesforce developments, my heart skipped a beat when I saw the words “Salesforce + Slack” and thought to myself: Finally, an integration I can get excited about!
Salesforce has become the go-to customer relationship management software for many companies, and now it’s looking to tighten the integration between its platform and Slack.
The company announced a new set of developer tools that will allow companies to build bots that can be integrated into their Salesforce accounts. It’s all part of Salesforce’s efforts to make its platform more appealing to businesses as they look to automate their processes and integrate with other services.
Salesforce wants developers to use its platform because it gives them access to customers’ data in real-time — something that other platforms don’t offer. By integrating with Slack through these new tools, developers can create apps that tap into this data instead of relying on manual processes or requesting reports from sales reps after a sale is made.
Slack and Salesforce have announced a set of developer products and integrations that are said to make it easier to develop functionality and processes between them. The products are designed to allow developers to more easily move data and information between Slack and Salesforce, as well as create applications that work with both platforms.
‘We’ve learned over the past year that the workplace isn’t snapping back to the way it was,’ said Bret Taylor, President and Chief Operating Officer of Salesforce. ‘Together, Slack and Salesforce Customer 360 will give every company in the world a single source of truth for their business and a single platform for connecting employees, customers, and partners with each other and the apps they use every day.’
This means the Slack-first Customer 360 will give businesses the ability to connect employees, customers, and partners with each other and the apps they use every day, all within their existing workflows. This is a huge win for companies that want to connect employees, customers, and partners with each other and the apps they use every day.
What Does the Salesforce-Slack Integration Promise?
Salesforce and Slack are teaming up to create the digital HQ for success from anywhere. The combined companies will connect people, apps, and data in ways that drive frictionless workflows across Salesforce, all within a single interface centered around people working together from anywhere.
This is a game-changer for productivity – no more flipping between apps or searching for information buried in emails. Everything you need will be right at your fingertips, giving you more time to focus on what you’re good at: selling! So get ready to say goodbye to the office and hello to success from anywhere.
How Does The Decision Benefit Us?
For Developers
The first of these products is the Slack for Salesforce Connector, which allows developers to connect their Salesforce accounts to Slack. This will allow developers to receive notifications in Slack about events that happen in Salesforce, such as new leads or sales. In addition, the connector will also allow developers to access Salesforce data from within Slack, making it possible to get information about customers or sales without leaving the chat application.
Developers rejoice! The new Salesforce Flow in Slack toolkit lets you build automation using Salesforce data and actions, all within the chat interface we’ve come to know and love. The possibilities are endless – imagine being able to create a new record in Salesforce without ever leaving Slack. Whatever you can dream up, the Salesforce Flow in Slack toolkit will likely make it possible.
The Salesforce-Slack Integration Toolkit will make it easier for developers to build integrations between Slack and Salesforce. This includes a command-line interface (CLI) tool that will allow developers to easily create and deploy integration code and a set of pre-built integrations that can be used out-of-the-box.
Salesforce and Slack are teaming up to help developers build amazing Slack apps that leverage Salesforce data and automation. The new Salesforce Platform for Slack will make it easier than ever for developers to create apps that integrate with Salesforce, making it a powerful tool for businesses of all sizes.
For Businesses
The recent acquisition of Slack by Salesforce is a landmark event in the history of the tech industry. By bringing together two of the most popular collaboration platforms, businesses will now be able to reap the benefits of both tools in a single integrated package.
For businesses that rely heavily on collaboration, the acquisition is a dream come true. With Slack and Salesforce working together, businesses will be able to improve communication and productivity while also reducing costs. The potential for business growth is immense, and the acquisition is sure to benefit both companies involved.
Improved Communication and Collaboration
With this new platform, businesses will be able to take advantage of the power of Slack to improve communication and collaboration, while also being able to use Salesforce data to drive business decisions. This is a win-win for businesses and developers alike, and we can’t wait to see what amazing things people build with it.
The two companies have been working together for some time now, with Slack being one of the first applications to be built on the Salesforce Platform. The new set of developer products and integrations are said to make it easier to develop functionality and processes between them.
This will include a new set of APIs that will allow developers to easily connect Slack with Salesforce data, as well as new tools that will help developers build apps that work across both platforms.
What is Does the Future Hold for Salesforce+Slack?
Finally, at first glance, Salesforce’s new Platform for Slack might not seem like such a big deal. After all, the two companies have been partners for years, and there are already a number of Salesforce products that integrate with Slack. However, this new platform represents a significant shift in how Salesforce views its relationship with Slack.
Up until now, Slack has been seen as an independent product that just happens to play nice with Salesforce products. But with the launch of the Platform for Slack, Salesforce is starting to position Slack as an essential part of its product ecosystem. In doing so, Salesforce is hoping to make it easier for customers to use its products together and, more importantly, convince them to buy more products from Salesforce.
Of course, whether or not this plan will succeed remains to be seen. With Teams, GChat, and other rivals nipping at Slack’s heels, it’s clear that Salesforce will need to do more than just integrate its products if it wants to keep Slack relevant.
